Welcome to Twinly: The AI Digital Atelier. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application and related services (collectively, the "Services").
1. Information We Collect
When you use Twinly, we may collect the following types of information:
- Account Information: When you sign in (e.g., using Google), we collect your name, email address, and profile picture.
- User-Generated Content: Images, avatars, and textual prompts you upload or create within the app for the purpose of AI generation.
- Usage Data: Information about how you interact with our app, such as the features you use, generation history, and time spent on the app.
- Device Information: Information such as your device model, operating system, and unique device identifiers to help us optimize the app experience.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide, maintain, and improve our AI generation features (including Nano Banana and Google Veo).
- To manage your account, credits, and subscriptions.
- To personalize your experience and provide loading tips tailored to your usage.
- To analyze app performance and fix bugs or technical issues.
- To communicate with you regarding updates, support, or security alerts.
3. AI Processing and Data Handling
Twinly uses third-party AI models (e.g., Google Vertex AI) to generate images and videos.
- Your uploaded images and prompts are sent to these AI services specifically for the purpose of generating your requested content.
- We do not use your personal images or generated content to train our own base models without explicit consent.
- Generated content is securely stored in Firebase Cloud Storage to allow you to view and manage your gallery.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our app, process payments (e.g., RevenueCat), and host our data (e.g., Firebase).
- Legal Compliance: When required by law, subpoena, or other legal process to protect our rights or the safety of our users.
5. Data Security and Tracking
We implement industry-standard security measures, including Firebase App Check and secure database rules, to protect your data. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request that we delete your account and associated data.
- Update or correct your personal information.
You can manage your account and request deletion directly within the Twinly app via the Profile Settings. If you no longer have access to the app, you may request complete account and data deletion by emailing us at contact@twinlyfit.com with the subject "Account Deletion Request".
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: